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How Entrepreneur Payal Saha Launched a Successful Indian Fast Food Company

Posted by:     Tags:      Posted date:  July 4, 2012  |  Comment


July 4, 2012


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Best Success Story:

To date, my establishment serves close to half a million rolls per year. I was also the first person to officially bring kati rolls to the U.S., facing a double edge sword of both introducing and educating customers to this new version of Indian food.

Word caught on and soon, kati rolls where showing up on the menus of Indian restaurants throughout the country.

My company has also been awarded many accolades, including “World’s Best Award: by Travel & Leisure’s reader poll, Time Out New York’s Best Restaurant of 2004 and 2005 and Time Out New York’s Best New Eatery in 2002.

Biggest Startup Challenge:

Without any formal training in business or in running a restaurant—especially in a demanding NYC marketplace— I learned everything “on the job.”

Another challenge I had faced early on: receiving an illegal eviction notice just when I had started to establish my business. But I refused to be intimated, so I took the issue to court—and won!

#1 Tip for Entrepreneurs:

I believe that basic human respect and compassion is the cornerstone to a successful business. I do not look at my employees as workers, but as part of my extended family.

Knowing firsthand how difficult it is to make it in a new country, I set aside $0.05 cents of each roll I sell to give back to my employees through fund matching for education or to start a business.

Stay connected with The Katy Roll Company on Twitter and Facebook.

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  • http://twitter.com/BhriguPankaj BhriguPankaj Prashar

    So nice to see that a young entrepreneur is behind this iconic concept that has monopolized the NYC metro in a niche that it created and rules. I am a fan of the Kathi Rolls at KRC . They have nailed the branding very well. Repeat customer base transcending cultural backgrounds and ethnicity.   

    The staff is very friendly and from the looks of it, the operational efficiencies are high.  

    I think KRC is a great example of identifying a need, growing  it by pumping in resources into growth of existing outlets (2 to my knowledge), timing, and implementation.A fast-food that fills and makes you smile during and after. Very nice!!Kudos to Payal and her team!!!





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