February 25, 2012

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Does your conduct misrepresent, undermine or corrupt your company’s image and mission?

Have you ever heard a great idea, but found that it was lost in translation because of the messenger? If so, you’re not alone. It happens frequently in business.

Let’s be honest. It’s okay to be your unique, undeniable self. But if you find that it takes a special kind of person to relate to you then it’s perfectly okay to send your representative. Because at the end of the day, like it or not, professionalism helps others to relate to your ideas and increase your bottom line.

If you want to instantly improve your company’s image here are five unprofessional habits to break immediately when it comes to business.

1. If You’re Not Early, You’re Late.

We can all improve our time management skills – especially when we’re conducting business. It’s one thing not to value your own time, but when you’re looking to close a deal, establish new partnerships or simply grow your business excessive tardiness can quickly halt your plans.

If you’re repeatedly late, it signals that you don’t respect another person’s time. And while life happens to us all, strive to be early and you’ll be right on time.

2. Speak up. Was that English?

Slang may be appropriate when you’re with friends, but table it when you’re doing business. I’m glad that you’re compelled to take an active part in the development of language but don’t forget to “assess your audience.” You may think, “Oh, they don’t mind!” And while your prospective client may smile, nod and grin … they may quietly think to themselves, “Where’s the closest exit because this person can’t possibly represent my business interests.”

When in doubt, err on the side of casual professionalism and make others feel comfortable in your presence. Unique is great, until it starts creatively killing your bottom line.

3. 99 Problems? Leave them all at the door.

Your small business should never become a breeding ground for psychotherapy sessions. Sharing your personal problems on a regular basis can hinder productivity, team morale and negate confidence in your ability as a leader.

Harsh? Probably. But leave the “buddy-buddy” talk for people that are truly invested enough to care and contribute to a solution.

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